11Spot is Redeye Distribution’s direct to consumer and merchandise fulfillment solution. Please visit http://info.11spot.com for more information.
What makes 11spot different?
- Completely Hosted Shopping Cart Solution
- Pick, Pack & Ship Physical Product
- Customer Service
- SoundScan Reporting
- Digital Download Product Delivery
- World-Class Marketing Support
- Real-Time Inventory Control
- Worldwide Shipping
- No Startup, Monthly or Annual Fees
- Customizable Themes to Match Current Brand
- Secure Credit Card Processing
- Free Upgrades to New Features
E-Commerce
11spot enables artists and labels to sell merchandise directly from their website without having to create and maintain an e-commerce solution on their own. 11spot provides an end-to-end shopping cart and fulfillment service. Our proprietary system was designed to allow our clients to remain focused on the core of their businesses without making an expensive investment in technology.
Marketing
What sets 11spot apart from other web fulfillment companies is a world-class marketing department, with over 12 years of experience, committed to the growth and success of our partners. Our marketing team is constantly working with clients to identify and execute new, exciting marketing strategies to increase online revenues while maintaining a rewarding connection with your fanbase.
Digital
Digital albums and individual tracks are available to your fanbase directly from your 11spot site immediately upon purchase. 11spot is hosted at a world-class data center, providing ample high-speed bandwidth to serve your digital delivery needs.
Customer Service
As an 11spot partner, you’ll receive a completely managed customer service solution. Our full-time customer service representatives handle item returns, refunds and all related email correspondence to keep your fans coming back.
Warehousing & Inventory Control
Order processing and the shipment of physival products takes place in our climate-controlled, 40,000+ square foot warehouse facility. 11spot ships your products in any size, style, or format; CDs, vinyl, box sets, posters, t shirts, hats, stickers, mugs… If you can think it up, we can ship it.
Your stock levels and inventory data is closely monitored by our inventory control staff to maintain the most consistent fulfillment on the web.
Pick, Pack & Ship
We encourage our partners to solicit preorders as early as possible. Preorders are typically shipped so that they arrive slightly before the street date.
11spot brands every order that leaves our doors to each of our clients by including marketing materials like release schedules or postcards and value-adds such as sampler CDs, pins, or stickers.
Coming Soon
- Custom Mini Storefronts
- Real-time reporting from a vendor login page
- Vendor Controlled Settings (Appearance options, Promotion/Discounting options, Mailing list management)
